AG Technicals sells digital software and educational content: MT5 Expert Advisors (EAs), TradingView indicators, licences and subscriptions, and custom development work. Because these are delivered digitally and cannot be returned, payments are generally non-refundable once the product, licence or access has been delivered or activated.
We will refund your payment in full in these cases:
Refunds are not given for a change of mind, for trading losses, or because results differ from your expectations. Trading outcomes depend on market conditions and your own decisions. AG Technicals only provides software and education, gives no tips or signals, and does not promise any profit.
You can stop a subscription or licence from renewing at any time by contacting us before the renewal date. Access continues until the end of the period you have already paid for. Amounts for a period that has already started are not refunded.
For custom indicator or algo work, you can cancel before work begins for a full refund. Once development has started, we may keep a fair portion of the fee for the work already done. After the finished tool has been delivered, the payment is non-refundable.
Email support@agtechnicals.com or message us on WhatsApp or Telegram within 7 days of the payment. Please include your name, the email or phone number used for the order, the payment reference or transaction ID, and a short description of the problem.
Once a refund is approved, we process it to the original payment method. It usually reaches your account within 5–7 working days, depending on your bank or payment provider.
Questions about this policy: support@agtechnicals.com. See also our Terms of Service and Risk Disclaimer.